What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including email, via our website www.theadminmethod.com, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained

• For a secondary purpose that is directly related to the primary purpose

• With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Cookies, Analytics and Tracking Technologies

Our website may use cookies, pixels and similar tracking technologies to help us understand how visitors use our website, improve our services, measure the performance of marketing activity and show relevant content or advertising.

These technologies may collect information such as your IP address, browser type, device information, pages viewed, links clicked, referring website, approximate location and interactions with our website.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of our website function.

Meta Pixel and Advertising

We may use Meta Pixel and related Meta Business Tools on our website. These tools help us understand how visitors interact with our website, measure the effectiveness of our advertising, create audiences for advertising and show relevant ads on Meta platforms such as Facebook and Instagram.

Meta Pixel may collect or receive information from our website and your browser or device, including pages visited, actions taken on our website, device and browser information, and other online identifiers. This information may be processed by Meta in accordance with Meta’s own terms and privacy policy.

We do not use Meta Pixel to intentionally collect sensitive information. If you contact us, make a purchase, download a resource or submit a form, we may use that information to provide our services, respond to your enquiry and, where you have consented or where permitted by law, send you relevant marketing communications.

You can manage your ad preferences through your Meta account settings and can manage cookies through your browser settings.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties where you consent to the use or disclosure; and

• Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

The Admin Method will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy please contact us at alison@theadminmethod.com